Cookie Policy

1. Introduction

This Cookie Policy explains how SHRONIX TECHNOLOGY PRIVATE LIMITED ("Company", "we", "us", "our") uses cookies and similar tracking technologies on the Shronix eSign Platform (esign.shronix.in).

This policy should be read together with our Privacy Policy and Terms and Conditions.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to information stored in or obtained from cookies.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies (Essential)

These cookies are essential for the Platform to function and cannot be disabled. They are usually only set in response to actions made by you, such as logging in or filling forms.

• Session Cookies: Maintain your login session and security tokens.
• Authentication Cookies: Remember that you are logged in.
• Security Cookies: Protect against cross-site request forgery (CSRF) and other attacks.
• Load Balancing Cookies: Distribute traffic across our servers for optimal performance.

Examples: PHPSESSID, csrf_token, auth_token

3.2 Functional Cookies (Preference)

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Language Preference: Remember your selected language.
• UI Preferences: Remember your dashboard layout, dark/light mode, etc.
• Cookie Consent: Remember your choice regarding cookie preferences.

Examples: cookieAccepted, userLang, uiTheme

3.3 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously.

• Google Analytics: Tracks page views, user flow, and engagement (anonymized).
• Performance Monitoring: Tracks page load times and errors to help us improve the Platform.

Examples: _ga, _gid, _gat

3.4 Marketing Cookies (Optional)

We currently do not use third-party advertising or marketing cookies on our Platform. If we introduce them in the future, we will update this policy and request your consent.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:

• Google Analytics: For website analytics. Privacy Policy
• Razorpay: For payment processing. Privacy Policy
• Cloudflare: For security and performance. Privacy Policy

We do not control these third-party cookies. Please refer to their respective privacy policies for more information.

5. How Long Do Cookies Stay on Your Device?

• Session Cookies: Deleted when you close your browser.
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 1 year) or until you delete them.
• Authentication Cookies: Typically expire after 7-30 days of inactivity.
• Analytics Cookies: Typically expire after 12-24 months.

6. Your Cookie Choices

You have several options to manage cookies:

6.1 Cookie Consent Banner

When you visit our Platform for the first time, you will see a cookie consent banner. You can accept all cookies or close the banner to continue with only essential cookies.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Delete existing cookies
• Allow cookies only from specific websites
• Receive notifications when a cookie is set

Instructions for managing cookies in popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6.3 Opt-Out of Google Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Impact of Disabling Cookies

If you disable cookies, please note that:

• Essential cookies cannot be disabled — they are required for the Platform to function.
• Disabling functional cookies may result in loss of preferences (language, theme, etc.).
• Disabling analytics cookies will not affect your use of the Platform but limits our ability to improve it.
• Logout and login may behave differently if authentication cookies are blocked.

8. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal feature. Our Platform does not currently respond to DNT signals, but we honor your cookie preferences set through our consent banner and your browser settings.

9. Mobile Apps

If you access our service through a mobile application in the future, we may use device identifiers and similar technologies instead of cookies. The principles of this policy will apply to such technologies.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. Changes will be effective when posted on this page with the updated "Last Updated" date.

11. Contact Us

For questions about this Cookie Policy, contact us at: